Owner Frequently Asked Questions

The Most Common Questions

  • What are your office hours?

    Outlet Realty are open Monday through Friday from 9:00 am to 5:00 pm. We are also available on Saturday and Sunday by appointment.
  • Can you deposit my checks directly?

    We can electronically deposit your payments directly to a designated account and email the monthly statement to you.
  • How long will it take to find a tenant?

    The rental market is affected by supply and demand. The price, location and condition determines how long a property remains on the market. Our average marketing time is about 3 – 4 weeks to secure a qualified tenant.
  • How do you qualify a prospective applicant?

    We run a credit check, require and document all income, conduct an extensive background check and verify residential history.
  • Do you accept pets?

    We feel acceptance of animals is always the owner’s decision. To attract all potential tenants, it is best to remain open to the possibility of pets if the community allows them. We can determine if the prospects are creditworthy, and if the pet meets the specifications for an additional non-refundable deposit. Only small to medium-sized, non-aggressive, domesticated animals would be considered. Certain breeds of dogs are not acceptable because of liability issues. We welcome all service animals.
  • What repairs are the tenants responsible for?

    Tenants are responsible for keeping their unit in good condition. AC filters are to be changed on a monthly basis. They must check their smoke detectors and change batteries regularly. We review all maintenance on a case by case basis. If it found that the tenant is responsible for damage, abuse, misuse or neglect, they will be charged accordingly.
  • Can we use our own handman, lawn and pool service provider?

    Yes, however he must be licensed and insured in order for Outlet Realty to make payment.
  • What kind of insurance do I need?

    If you are converting it into a rental property, you need to change your homeowner’s policy to a landlord’s policy. If your property is already a rental, you should just verify with your insurance agent that you have the proper liability insurance. The limits should be in an amount of no less than $100,000 per person and $300,000 per occurrence. There is usually not a significant change in premiums. If your investment property is a town home or condominium unit, do not assume you have the proper insurance. You need to have a separate liability policy to make sure both you and your rental property are adequately protected.